Implementation of the quality management system in the development of university training

Abstract

Currently education in Moldova is going through the reforming period, changes that consequently may decide the place and even the role of our country in the worldwide educational system. At the moment, in the Technical University of Moldova has been introduced a system of quality teaching and development to support strategic management and continuous improvement of the work of all levels of the university. Quality management – is the assurance of educational programs’ quality, which stress out and develop two main directions – the culture and the experience. Nowadays, university`s culture may be changed in the following perceptions: management style, the practice of recruitment of students and employees, information support of quality management processes, intra-organizational communication and interaction with the Ministry of Education, culture and research. Because of its position upstream from all the other institutions to which it provides human resources, the University represents, from this point of view, a critical locus of national culture. Thus, improving the quality of education in the Technical University as well is an important part of the process of creating a European educational space, since the quality of university education is the leading tool for international competitiveness and the key value of the concept of modernization of education.