The rise of chatbots and conversational AI: job market disruption

Abstract

The rise of artificial intelligence (AI) is changing how we interact with businesses, governments, and each other, offering convenience and accessibility like never before. As conversational AI continues to evolve, it is estimated that millions of jobs will be impacted. This article provides an overview of the growth of AI, followed by an explanation of how chatbots are changing the job market. The paper also identifies industries leading the way in conversational AI and discusses the impact of such technologies on employment.