Abstract:
Today, decision making is more difficult. The need for decision-making speed has
increased and there is more distortion of information. On the positive side, there is a greater
emphasis on fact-based decision making. A complex decision-making environment creates a need
for computerized decision support. In this way the theory of games can contribute greatly by using
its rules.
Research and case studies provide evidence that a well-designed and appropriate
computerized decision support system can encourage fact-based decisions, improve decision
quality, and improve the efficiency and effectiveness of decision processes. Decision support
systems differ, and technology can support a wide range of decision-making tasks. There are two
fundamental premises associated with computerized decision support. First, computers and
information technology can help people make important decisions. Second, computerized DSS assist
and support managers and keep them connected to the decision-making loop. The overriding goal is
improving decision-making effectiveness and efficiency, not automating decisions.